One thing that was very important as we transitioned last month was our loyalty program. I want to thank everyone for their patience as we transitioned to a new program. As we reviewed the different programs, one thing that was critical for me was referrals. I know that many of you are sharing about Close to the Heart and I wanted give you a little thanks.
To start with, we have a whole new loyalty program! You will need to make an account (if you haven't already) as we transitioned to a new system on January 1st, 2021. So when you are on the website, you will see a small note in the corner that says Check Rewards. When you click on that you will see what rewards you have earned and how to earn rewards.
If you look and it says 0 points, but you know you have made a purchase recently, send me an email at firstname.lastname@example.org. I'll update your points! In the transition, some of the points didn't get transferred in correctly.
From here, you can click on Earn to see all the different ways you can earn points. For example, this month we are offering 20 points for each product review that you add (good or bad! Your feedback helps both ways). This means that you could earn a $50 gift card for just reviewing products you have purchased.
The last thing I want to mention is the Refer a Friend. You will get a $20 gift card for every friend you refer that makes an order. I know that many of you are letting people know about us and I just wanted to say THANK YOU. Your continued support and referrals help tremendously.
Let me know if you have any questions on the new loyalty program and again, Thank you. I appreciate your continued support for this little dream of mine.